Privacy Policy — Last updated [7 / 18 / 2024] This policy will give you information about how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services or our applications (apps). The policy also tells you about your privacy rights and how the law protects you. If you’re looking for more information on how we collect, store, use and share your personal data we collect, this is the place for you! Who we are How to contact us We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this policy, please contact our DPO at: AbraTabia Inc Please include your name and if you know it, the relevant AbraTabia App or Game. If you don’t have that information, it’s absolutely fine and we will then, treat your request as if it the question relates directly to AbraTabia. Your rights as a someone we have personal data about (data subject) At any point while we are in possession of or processing your personal data, you have the following rights: Right of access – you have the right to request a copy of the information that we hold about you. One thing to bear in mind before contacting us. Our sites and applications may contain links to other sites not owned or controlled by us. It could as an example be social media platforms/services. We are not responsible for the privacy practices of those sites, so if you have questions regarding such sites, you need to contact the site directly. We also really encourage you to be aware and read the privacy policies of other sites because they may very easily be collecting, storing, using and sharing your personal information. Complaints about our behavior We have a Global Data Protection Officer at AbraTabia, who takes your complaint very serious. You can contact our Global Data Protection Officer on this email support@abratabia.com. We will send you a confirmation within 5 days and do our very best to deal with the issue within 1 month. If the issue is difficult or requires a lot of work it may take longer, but we will keep you updated. Our rules for collecting data Whenever we collect customer data, we make sure: We ask for permission to collect the data Collecting data in our online channels We also receive information via third party when you visit our page on social media sites or channels (e.g Facebook, Twitter, Youtube, Instagram, Wechat etc). Types of personal information we collect Registration information that we use to help you set up an account (e.g. your name, country, gender, date of birth, email address, username and password). Why we need to process personal data As we’re a global company that sells toys directly to customers and offers many different experiences for our fans, we need to process personal customer data, so that: Customers can buy products from our online AbraTabia Shop and have them delivered where they want Always keep in mind, that if you’re using a AbraTabia service through a third-party channel like social media or a AbraTabia app, your personal data may also be processed by that third-party according to their own privacy processes. We may use automated decision making in processing your personal information for some services and products. How we process personal data Please visit our Cookie Policy for more information, including information about how to delete cookies places on your device and how to prevent them from being put there in the first place! Be mindful that if you do enable a prevent cookies functionality on your device, some of our services and functionalities on the site will no longer work. We also collect information from other trusted sources, so we can update or add to the personal information we’ve collected ourselves. Sharing information with trusted subsidiaries (other AbraTabia companies) Deliver products and services you’ve requested Sharing information on public forums and chat Sharing your AbraTabia ID Sharing information on Social Media (Features) and Widgets Sharing information with other companies When we need to enforce the terms of use or the policies that we ask customers to agree to; How long do we keep your personal information: If you’d like to cancel your account or for us to delete your data, we’ll only keep information that we need for legal reasons, to resolve disputes or to enforce our agreements. Our Cookie Policy Like most websites, our online channels and our applications (apps) collect some information (e.g. information on IP addresses, browsers, internet service providers, referring pages, exit pages, operating systems, date stamps, time stamps and clickstream data). This information won’t be linked to any other information we collect about you unless you have given your consent that we may do this. Both we and our third-party tracking utility partners use browser storage, app storage, cookies, pixls, beacons, scripts and tags to analyze trends, administer the site, track user movement through the site and collect demographic information about our overall user base. We may receive reports on these from our third-party tracking utility partners on an individual and aggregate basis. Keeping children safe online We’ve joined a digital child safety program which audits our company on a yearly basis to make sure we follow the rules in the way interact with children online. We also follow all relevant laws for children aged between 13 and 18 and when it comes to personal data, we consider anyone under the age of 16 years a child If you have any questions or concerns about our Privacy Policy, please contact our Data Protection Officer at support@abratabia.com. When we do process personal information from children, we take extra steps to protect their privacy including: Making sure we tell parents what personal information we collect, store, use and process from their child and explaining whether we share the information Collecting and using children’s information While children can choose whether to share their information with us, there are features of our websites that won’t function if they haven’t given us their information. Where personal information is needed for features to function, we’ll only ask for information that is reasonably required to take part in the activity. Here are some examples of times when we collect children’s data: When children register online When children share content they’ve created themselves When children enter contests and sweepstakes When children receive emails from us When children receive app push notifications When we collect location information When we collect ‘persistent identifiers’ What if we accidentally collect children’s data? Requesting parental consent Asking for high-level ‘verifiable consent What if a parent or guardian hasn’t been contacted for consent? Parental choices and controls If a child has a registered AbraTabia ID, parents or guardians can access, change or delete the personal information we’ve collected from their child by: Using their child’s username and password to log into their child’s AbraTabia ID account If you’d prefer to contact us, please let us know your child’s username along with your own telephone number and email address. We’ll need to confirm your identity as the parent or guardian of the child before granting access to the child’s personal information. We will respond to your request within a reasonable time frame. If we make material changes to how we use Personal Information collected from a child under the age of 16, we’ll tell their parent or guardian by email and ask for ‘verifiable parental consent’ for the new uses of the child’s personal information. Sharing information we have consent to share with others We may share personal information to meet legal processes or if disclosure is required by law. As allowed by relevant laws, we may also share personal information collected from children to: Comply with a request from to a law enforcement or public agency (including schools or children services) or to avoid liability Parents have the right to consent to the collection, use and processing of their child’s personal information without also having to consent to the disclosure of that information to third parties. We don’t share information with third parties other than as described above. Our employees AbraTabia Partners Data security and integrity Our customers, employees and partners also play an important role in protecting information. We encourage customers to choose passwords that are difficult for others to guess and to keep their personal passwords secret. Should you notice any flaws or concerns in our security, please contact our AbraTabia Customer Service team as soon as possible. If we ever experience a data breach in which customer information is at risk of being misused, we’ll contact customers according to legal requirements. If necessary, we’ll also contact data protection authorities. Data transfers, storage and processing globally The Binding Corporate Rules provide the highest security to you when it comes to how your information is processed. Binding Corporate Rules and local legal requirements IMPORTANT ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS This section provides information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”). California privacy laws require that we provide California residents information about how we use their personal information, whether collected online or offline, and this section is intended to satisfy that requirement. Categories of Personal Information that We Collect, Disclose, and Sell NAME, CONTACT INFORMATION AND IDENTIFIERS: Identifiers such as a real name, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address and email address. CUSTOMER RECORDS: Paper and electronic customer records containing personal information, such as name, address, telephone number, credit card number and debit card number. PROTECTED CLASSIFICATIONS: Characteristics of protected classifications under California or federal law such as sex and age. Any “sale” (as defined under the CCPA) of information under this category is for the purpose of enabling users to register accounts and preventing children from using certain websites, apps and services without first receiving parental consent. PURCHASE HISTORY AND TENDENCIES: Commercial information, including products or services purchased, obtained, or considered. BIOMETRIC INFORMATION: Physiological, biological or behavioral characteristics that can be used alone or in combination with each other to establish individual identity, including DNA, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information. USAGE DATA: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a resident’s interaction with an internet website, application, or advertisement. GEOLOCATION DATA: Precise geographic location information about an individual or device. AUDIO/VISUAL: Audio, electronic, visual information, such as photos and videos. Some of our websites allow users to create and upload content themselves. Whenever an activity could potentially allow a user to share Audio/Visual information, we either review the content ourselves and make sure personal information is removed or, if a child shared the content, we ask for permission from a parent or guardian to collect the data. Any “sale” (as defined under the CCPA) of this information is for the purpose of monitoring these activities and preventing this category of information from being made public. EMPLOYMENT HISTORY: Professional or employment-related information. EDUCATION INFORMATION: Information that is not publicly available personally identifiable information as defined in the federal Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99). PROFILES AND INFERENCES: Inferences drawn from any of the information identified above to create a profile about a resident reflecting the resident’s preferences, characteristics or behavior. California Residents’ Rights Right to Opt-out. California residents have the right to opt-out of our sale of their personal information. Opt-out rights can be exercised by visiting our Cookie Policy or by going directly to our Cookie Settings page and deleting or preventing cookies from being used. You can also click on the “Do Not Sell My Data” link at the bottom of every webpage. Right to Opt-In. We do not sell personal information about residents who we know are younger than 16 years old without verifiable parental consent. Notice at Collection: We are required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used. Verifiable Requests to Delete, Requests to Know. Subject to certain exceptions, California residents have the right to make the following requests, at no charge, up to twice every 12 months: Right of Deletion: California residents have the right to request deletion of their personal information that we have collected about them, subject to certain exemptions, and to have such personal information deleted, except where necessary that we maintain such personal information in order to: Right to Know – Right to a Copy: California residents have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance. Submitting Requests. Requests to exercise the right of deletion, right to a copy, and / or the right to know may be submitted by contacting us at support@abratabia.com. We will respond to verifiable requests received from California consumers as required by law. Right to Non-Discrimination and Incentives. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California residents related to their personal information. Discrimination: Businesses may not discriminate against residents who exercise their rights under CCPA. Discrimination may exist where a business denies or provides a different level or quality of goods or services, or charges (or suggests that it will charge) different prices or rates or impose penalties on residents who exercise their CCPA rights, unless doing so is reasonably related to the value provided to the business by the residents’ data. Disclosure of Incentives: If businesses offer any financial incentives for the collection, sale or deletion of California residents’ personal information, residents have the right to be notified of any financial incentives offers and their material terms, the right not be included in such offers without prior informed opt-in consent, and the right to be able to opt-out of such offers at any time. Businesses may not offer unjust, unreasonable, coercive or usurious financial incentives. California Privacy Rights under California’s Shine-the-Light Law Notice to Australian Residents: We generally collect personal information directly from you where this is reasonable and practical but may also acquire information from other trusted sources to update or supplement the personal information you provided or which we processed automatically. Changes to this Privacy Policy Third party vendor categories We process personal data with vendors in the following categories: • Global payment provider and processing partners • Cloud storage partners • Fraud Prevention and detection partners and agencies • Warehousing, packing, shipping and delivery partners • Catalog printing and mailing and postal partners • Marketing partners • Social Media Partners • Survey, questionnaires and product review suppliers • Tax and customs authorities, regulators and other authorities globally • Professional advisers |